Open House Copilot
Legal
Privacy Policy
Last updated: July 30, 2026
Open House Copilot ("we", "us") is an iOS and web app built for real-estate agents
to run open-house sign-ins, capture visitors and send automated, consent-aware
follow-ups by text and email.
This policy explains what the app collects, why and how it's stored.
What we collect
We do not record your open house. The app captures no
audio or video of your visitors and produces no transcript of anything
they say. What it collects is:
- Your own voice notes, if you choose to dictate one
instead of typing. Capture only starts when you tap to record and
stops when you finish. These are your notes, in your voice, not a
recording of the room.
- Transcripts generated from those voice notes.
- Visitor contact info (name, email, phone) that
visitors enter on the kiosk sign-in screen or that you add manually.
- Your account info: name and email from your Google
Sign-In, used to identify your sessions and send emails on your behalf
when you grant the Gmail send scope.
- Property listings you create inside the app
(address, price, photos, marketing copy).
What we do with it
- Transcribe your voice notes via AssemblyAI
so they become searchable text attached to the right lead.
- Analyze your sign-in data and notes via Anthropic
Claude to tag each visitor (Buyer / Seller / Browser), score their
interest and draft a personalized follow-up.
- Send follow-up texts to visitors who opted in, via
Twilio, and follow-up email via
Resend.
- Measure product usage via PostHog
so we can see which features agents actually use.
- Send follow-up emails from your own Google account (only after you
explicitly grant the
gmail.send scope), with the body you
reviewed and approved.
- Store sessions on our backend so you can re-open them on a different
device and so we can re-analyze them if the pipeline improves.
What we don't do
- Record your open house, or capture audio or video of your visitors.
- Sell or share your data, notes or transcripts with advertisers.
- Use your data to train AI models. AssemblyAI and Anthropic process
your notes and transcripts on a request-by-request basis; neither uses
Open House Copilot's data for model training.
- Track your location, browse other apps or access your contacts
outside what you explicitly type in.
- Show your leads to another agent's account. Your lead list is visible
only to you.
- Text your leads from your personal number. Open House Copilot sends
from its own number, so your cell is never the sender. (Your cell is
still shown to leads where you asked it to be: the call button on
listings pages you share, and your email signature.)
Visitor consent
Visitors are never recorded, so there is no recording consent to
collect. A visitor gives you their details by entering them on the kiosk
sign-in screen, and is texted only if they separately opt in there (see
SMS / text messaging below). If you dictate your own
voice notes, local and state consent laws still apply to you, so follow
the rules where you're recording yourself.
SMS / text messaging
Text messages under this program are sent by Aleks Wojewoda,
a licensed real-estate agent with Compass in the Greater Seattle area. The
messages are Aleks's own follow-ups to people he personally met at his open
houses. They are not third-party marketing. (Aleks uses software called
Open House Copilot to manage his open-house sign-ins and follow-ups; Open House
Copilot does not send marketing on its own behalf.)
A visitor is texted only after, on the in-person kiosk sign-in screen, they
enter their own mobile number and actively check a separate, unchecked-by-default
consent box that reads: "Text me about this and similar listings. By checking
this box I agree to receive recurring automated marketing text
messages from Aleks Wojewoda (Compass) at the number I provided. Consent is not a
condition of purchase. Message and data rates may apply; message frequency varies.
Reply STOP to opt out or HELP for help."
- What you'll receive. A personalized follow-up after the
open house you attended (e.g. similar listings, answers to questions you
raised) and occasional related updates about your home search from Aleks.
- Frequency. Message frequency varies; typically a few
messages following an open house you attended.
- Cost. Message and data rates may apply, depending on
your mobile carrier and plan.
- Opting out. Reply STOP to any message
to stop all texts; reply HELP for help. Opt-outs are
honored immediately.
- No sharing of your mobile information. No mobile
information will be shared with third parties or affiliates for marketing or
promotional purposes. Your mobile number and SMS opt-in/consent are never
sold, rented or shared with any third parties; they are used only to
deliver the messages described above.
Full program details and consent language:
openhousecopilot.com/sms-optin.
Storage and security
Your voice notes, their transcripts and session metadata are stored on
our backend (hosted on Fly.io in San Jose, California, USA) on an
encrypted persistent disk. Visitor contact info and your account info are
stored in the same backend. Authentication uses JSON Web Tokens signed
with a server-side secret; all network traffic is TLS-encrypted.
Deletion
You can delete an entire session (notes, transcripts, analysis and
leads) from the Session Detail screen by tapping the Delete button.
Deletion is immediate and permanent.
To delete your account and all associated data, email
support@openhousecopilot.com from the address
you signed in with and we will purge everything within 7 days.
Third-party services
Open House Copilot uses these services to function. Their privacy policies apply to
data they receive from us:
Contact
Questions about this policy or your data: support@openhousecopilot.com.